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Mission Statement Family Service Agency, a not-for-profit, nonsectarian human service agency, recognizes the family as the foundation of our community. The mission of Family Service Agency is to provide services that advocate for, strengthen, and preserve the individual and the family. Purpose Since our inception in 1902, our initial incorporation in 1931 through to the present time the purpose of the agency has remained consistent. Simply put, the purpose is to provide the framework and facilities for the operation of a nonsectarian private child welfare and family service agency with the following objectives:
Family Service Agency is accredited by the National Council on Accreditation of Services for Families and Children, Inc. Family Service Agency's counseling services are licensed by the Arizona Department of Health Services and its adoption services are licensed by the Arizona Department of Economic Security as a Child Welfare and Adoption Agency. Family Service Agency is a member of the Alliance for Children and Families, and is a partner agency with the Valley of the Sun United Way and Mesa United Way. Brief History We believe that Family Service Agency is the oldest social service organization in the Valley. Our existence is largely the result of the leadership and support of Mrs. Maie Bartlett Heard, the wife of Dwight Bancroft Heard, whom the Heard Museum is named after. Family Service Agency has a rich history and has been instrumental in shaping the legacy of social services in the Valley. Some benchmarks are: 1902 - Founding of the agency as Associated Charities. 1911 - with 25 other organizations nationwide founded Family Service America. 1923 - Maricopa Health Center merged with us to become Social Service Center of Phoenix. 1931 - became incorporated in the state of Arizona. 1923-1946 virtually ALL the welfare services and medical care for the metropolitan area was provided by this agency. 1944 - commencement of a 3-year demonstration project of a visiting nurse service. 1945 - start of our Adoption Program. 1948 - the Visiting Nurse Service became an independent organization. 1951 - name was charged to Family Service of Phoenix. 1951 - became a member agency in the Valley of the Sun United Way. 1954 - became a member agency in Mesa United Way. 1955 - moved to our current main site at 16th Street and Flower thanks to the land and building donation from the Heard family. 1973 - Infant Home Day Care program was started, now called Family Connection Program. 1978 - name changed to Family Service Agency. 1985 - Employee Assistance Program started. 1994 - Center for New Directions (formerly Arizona Displaced Homemakers) merged with us. 1997 - started Parent Aide Program services for DES. 1998 - started Family Preservation and Project Thrive Program services for DES. PROGRAMS and LOCATIONS All program services are provided either at no charge or on a sliding fee scale. We do not reject any client based on an inability to pay. Currently we offer programs at the following locations: 16th Street and Flower 28th Avenue and Peoria (Metro Center) 9th Avenue and Hatcher (Sunnyslope) Southern and Gilbert (Mesa) 59th Avenue and Glendale 2nd Street and McDowell Current program offerings are: Outpatient Counseling - all phases of behavioral health counseling which includes in-home services, assessment and substance abuse services, Employee Assistance Programs. Family Connections - recruitment of in-home child care providers, assistance in referrals for families seeking childcare, referrals for elder care services. Employee Assistance Programs. Center for New Directions - workshops and seminars for the displaced homemaker, single parent, welfare-to-work participant, etc. teaching a variety of subjects as well as job placement assistance intended to assist in transitioning the individual to economic self-sufficiency. Adoption - providing services to both the birth parents and the adoptive families. Parent Aide Program - an in-home service provided to families with children at medium risk of abuse and neglect referred through CPS. Family Preservation and Project Thrive - an in-home service provided to assist families with children who are at high risk of abuse and neglect. Additionally, Project Thrive provides services directly to drug exposed infants and their families: both these referrals through CPS.
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care | employment email us | (602) 264-9891 1530 East Flower Street | Phoenix, Arizona 85014 | |
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